Frequently Asked Questions (FAQ)

Where is my order?
Please call 011-614-1436/7 Monday to Friday, 09h00-16h00 and speak to an operator.
E-mail and we will track your order ASAP.


Who is Equator Home?
Equator Home is the online retail venture of Gralan (Pty) Ltd.
Established in 1968, Gralan (Pty) Ltd. is a well-known wholesaler of furnishing fabrics with distribution across the whole of South Africa


Do I need to register an account to buy online at Equator Home Fashion?
No.You may buy online as a guest user without registering for a persistent account.
If you would like to make future visits quicker & easier during checkout and keep track of your past purchases, then it is helpful to register for an account.


How do I sign up to receive your newsletter to get information about new products, coupons, special deals and competitions?
Please enter your details in the form below and hit “Submit”. You may also see a subscribe or competition pop-up sign-up form on the site pages occasionally.


How do I opt-out of receiving/unsubscribe to your newsletter
Please enter your details in the form below and hit “Submit”


I have a homeware product I would like to sell online at Equator Home
Please send a brief description and some photos of the items to