We take your privacy very seriously. To our knowledge we comply with the POPIA Act of 2021.
This privacy notice discloses the privacy policy for http://www.equatorhome.co.zaInformation Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or give away this information to any 3rd party.We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.In the case of a fraudulent transaction or breach of the Terms of Use (Available on our Website), your information may be disclosed under the jurisdiction of the South African legal frameworkFor any further information about the Privacy Policy, please email us at info@equatorhome.co.zaSecurity We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar of your browser or looking for “https” at the beginning of the address of the Website page.While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, invoicing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Registration InformationWhen you register an account on the Online Store you will need to enter the following:
Username
Password
Please keep these details private and secure. Do not give these details to anyone.These details may be modified at any time, especially if you suspect someone who is unauthorised to use your account may have gained access to them. By entering these details you are entering an “Opt In” agreement to receive correspondence from us This correspondence may include promotional material about new products, promotions, coupons etc. You may opt out of these marketing emails at any time.
When buying an item on the Online Store, you will need to enter the following information for us to complete your order and keep in contact with you
Name
Surname
Physical address
Cell Phone number
email address
Other information may be requested in the future – this Privacy Policy will be updated to include that information Other optional information may also be requested and you may choose to enter it or not.
All the above information is encrypted and stored securely on our servers
CookiesWe use “cookies” on this site. A cookie is a small piece of data stored on your hard drive to help us improve your User Experience (UX) on our site by identifying repeat visitors and browsing history. . Usage of a cookie is in no way linked to any personally identifiable information on our site.Cookies may also be used to serve advertisements to you to improve your User Experience on our site.Cookies may be disabled at any time or may be deleted. Follow the help instructions on your browser to make these changes. If cookies are disabled or deleted, you may not receive the same level of User Experience and ease of use as with cookies enabled.
PaymentWe use a Payment Gateway partner to process credit cards to charge users for goods. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.For any further information about the Privacy Policy, please email us at info@equatorhome.co.za
